Privacy Policy

1. Data We Collect

When you register for and use an fb771 account, we collect a range of personal data necessary to provide our services, verify your identity, and meet our legal obligations. The categories of data we collect are described below.

1.1 Registration Data

When you create an fb771 account, you are required to provide the following information:

• Full legal name (as it appears on your national identity card or passport)
• Date of birth (used for mandatory age verification)
• Residential address (street, city, district — e.g., Dhaka, Chittagong, Sylhet, Khulna)
• Mobile phone number (used for account verification and transaction notifications)
• Email address (used for account communications and promotional updates where opted in)
• Preferred payment method details (e.g., bKash account number, Nagad number, Rocket number)

1.2 Identity Verification (KYC) Data

As part of our Know Your Customer (KYC) programme, we may request copies of the following documents to verify your identity before processing withdrawals or in response to a compliance review:

• National Identity Card (NID) — front and back
• Passport — photo page
• Recent utility bill or bank statement (dated within 90 days) confirming your registered address
• Screenshot or confirmation of the mobile financial services account (bKash, Nagad, or Rocket) used for deposits or withdrawals

1.3 Transaction Data

fb771 records details of every financial transaction conducted through your account, including deposits, withdrawals, bonus credits, and wager activity. This data is retained for compliance, dispute resolution, and fraud prevention purposes.

1.4 Technical and Usage Data

When you visit fb771.bet, our servers and analytics tools automatically collect certain technical data, including:

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Pages visited, session duration, and click-path data
• Referring URL (how you arrived at fb771.bet)
• Session identifiers and authentication tokens

This technical data is used solely for platform security, performance optimisation, fraud detection, and aggregate analytics. It is not used to build individual marketing profiles.

1.5 Communications Data

If you contact fb771 customer support — by email or via the on-site support chat — the content of those communications, including any attachments you provide, will be stored and linked to your account for quality assurance, training, and dispute resolution purposes.

2. How We Use Your Data

fb771 processes your personal data only for the purposes described in this Privacy Policy. We rely on the following lawful bases for processing:

3. Data Sharing & Disclosure

fb771 does not sell, rent, or otherwise transfer your personal data to third parties for their own commercial purposes. However, to deliver our services effectively and comply with our legal obligations, we may share limited personal data with the following categories of recipients:

3.1 Payment Service Providers

To process your deposits and withdrawals, fb771 shares the minimum necessary payment information with our payment partners, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, and Mastercard. These partners are subject to their own data protection obligations and are not permitted to use your data for any purpose beyond processing the specific transaction.

3.2 Game Software Providers

Games on the fb771 platform are supplied by third-party providers including Pragmatic Play, Evolution Gaming, Spribe, NetEnt, Microgaming, Ezugi, and Habanero. These providers may receive a session token and your account identifier to facilitate gameplay. They do not receive your full name, address, payment details, or NID information.

3.3 Identity Verification and Compliance Services

fb771 may use third-party KYC and anti-money-laundering (AML) screening services to verify the identity documents you submit. These services process your data strictly for verification purposes and are bound by confidentiality obligations.

3.4 Legal and Regulatory Disclosure

fb771 may be required to disclose your personal data to law enforcement agencies, financial intelligence units, courts, or other regulatory authorities where we are legally obliged to do so. In such cases, fb771 will disclose only the minimum data required to fulfil the legal obligation and, where permitted by law, will notify you of the disclosure.

4. Cookies & Tracking Technologies

fb771 uses cookies and similar technologies (such as local storage and session tokens) to operate the platform, remember your preferences, and measure the effectiveness of our promotional campaigns. This section explains the types of cookies we use and your choices regarding them.

4.1 Essential Cookies

These cookies are strictly necessary for the fb771 platform to function. They include session authentication tokens that keep you logged in during a visit, CSRF protection tokens, and load-balancing cookies. Essential cookies cannot be disabled without rendering the platform unusable.

4.2 Functional Cookies

Functional cookies allow fb771 to remember your account preferences, such as your preferred language, last-visited game category, and display settings. These cookies persist between sessions and improve the continuity of your experience on the platform.

4.3 Analytics Cookies

fb771 uses privacy-respecting analytics tools to measure aggregate user behaviour on the platform — for example, which game categories attract the most visits, and where players experience difficulties in the deposit flow. This data is collected in anonymised or pseudonymised form and is used solely to improve the platform. We do not use third-party advertising networks or cross-site tracking cookies.

4.4 Managing Cookies

You may control and delete cookies through your browser settings. Please note that disabling essential cookies will prevent you from logging in to your fb771 account. For detailed guidance on managing cookies in your specific browser, refer to your browser's help documentation. Continuing to use fb771.bet after reviewing this policy constitutes your acknowledgement of our cookie practices as described above.

5. Data Retention

fb771 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention guidelines apply:

• Active account data: Retained for the lifetime of your account and for a minimum of 5 years following account closure, in compliance with standard anti-money-laundering record-keeping requirements.
• KYC documents: Retained for a minimum of 5 years following the date of submission or account closure, whichever is later.
• Transaction records: Retained for a minimum of 5 years for financial audit and AML compliance purposes.
• Customer support communications: Retained for 3 years from the date of the final communication in a support thread, or until any related dispute is fully resolved.
• Technical and usage logs: Retained for up to 12 months for security and fraud-detection purposes, after which they are aggregated or deleted.
• Marketing preferences: Retained until you withdraw consent, after which your details are removed from marketing lists within 30 days.

Following the expiry of the applicable retention period, your personal data will be securely deleted or anonymised so that it can no longer be associated with your identity.

6. Data Security

fb771 takes the security of your personal data seriously and employs a range of technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers.
• Encryption of sensitive data fields (including payment method identifiers and identity document scans) at rest in our databases.
• Role-based access controls limiting internal access to personally identifiable information to staff with a documented operational need.
• Comprehensive access logging and regular internal audits of data access patterns.
• Regular penetration testing and vulnerability assessments conducted by independent security specialists.
• Multi-factor authentication requirements for all fb771 staff accessing systems that contain player data.

Despite these measures, no internet-based system can be guaranteed to be completely secure. In the unlikely event of a data breach that poses a significant risk to your rights and freedoms, fb771 will notify affected players without undue delay and will take all appropriate remedial steps.

7. Your Privacy Rights

As a player on the fb771 platform, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected] with your registered account details and a description of your request.

7.1 Right of Access

You have the right to request a copy of the personal data that fb771 holds about you. We will provide this information in a structured, commonly used, machine-readable format within a reasonable period of receiving a valid request.

7.2 Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update certain account details (such as your email address or phone number) directly through your account settings. For corrections to identity documents or other core data, please contact support.

7.3 Right to Erasure

You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent (and no other lawful basis applies), or where the data has been processed unlawfully. Please note that fb771 is required by law to retain certain categories of data (such as transaction records and KYC documents) for a defined period, even following account closure, and such data cannot be erased until the mandatory retention period has elapsed.

7.4 Right to Restrict Processing

In certain circumstances — for example, while the accuracy of your data is being verified following a correction request — you may request that fb771 restrict the processing of your personal data. During a restriction, we will continue to store your data but will not actively process it for other purposes.

7.5 Right to Object

You have the right to object to the processing of your personal data where that processing is based on fb771's legitimate interests. You also have an unconditional right to object to the use of your data for direct marketing purposes at any time, without providing a reason.

7.6 Right to Data Portability

Where processing is based on your consent or on the performance of a contract, and is carried out by automated means, you may request that fb771 provide your personal data in a portable format so that you can transfer it to another service provider.

8. Contact & Complaints

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or wish to raise a concern about the way in which fb771 has handled your personal data, please contact our support team at:

fb771 takes all privacy complaints seriously. If you submit a complaint and are not satisfied with the response you receive, you may escalate the matter through any dispute resolution mechanism available to you under applicable law in your jurisdiction.

This Privacy Policy was last reviewed and updated in January 2026. fb771 reserves the right to amend this policy at any time. Where changes are material, we will notify registered players by email or via an on-site notice. The most current version of this policy is always available at fb771.bet/privacy-policy.