Responsible Gaming
at fb771

1. 18+ Age Restriction

fb771 operates an absolute minimum age policy. No person under the age of 18 is permitted to open an account, make a deposit, or participate in any real-money game or bet on the fb771 platform. This is a non-negotiable requirement and applies to all players regardless of location within Bangladesh.

Upon registration, every new player must provide a valid National Identity Card (NID) or passport for age verification. Where our system or support team has reasonable grounds to suspect that a player may be underage, the account will be suspended immediately and all funds frozen pending verification. If the player is confirmed to be under 18, the account will be permanently closed and any deposits returned, minus any bonuses claimed.

Protecting Minors

fb771 strongly encourages adults who share devices with minors to make use of available parental control and content filtering software. We recommend the following measures for households with children:

• Never share your fb771 account login credentials with anyone, including family members.
• Use device-level PIN locks or biometric authentication to prevent unauthorised access to your device.
• Enable internet content filtering tools on shared devices to restrict access to gambling websites.
• Log out of your fb771 account fully after every session rather than relying on browser autofill to stay logged in.

2. Signs of Problem Gambling

Problem gambling — sometimes referred to as gambling disorder — can develop gradually and is not always obvious to the person affected. It is defined not by how much money a person spends, but by the impact that gambling has on their daily life, relationships, finances, and mental health.

The following warning signs may indicate that gambling has moved beyond harmless entertainment and is becoming a problem. These signs apply whether you are betting on cricket, playing slots, enjoying live casino tables, or playing any other game on the fb771 platform:

• Spending more money on gambling than you originally planned or can comfortably afford.
• Chasing losses — continuing to gamble in an attempt to recover money that has already been lost.
• Feeling anxious, irritable, or restless when you are not gambling or when you try to cut back.
• Lying to family members, friends, or colleagues about the amount of time or money spent on gambling.
• Neglecting work, family, or personal responsibilities because of time spent gambling.
• Borrowing money, selling possessions, or accumulating debt to fund gambling activity.
• Using gambling as a way to escape from stress, depression, anxiety, or other difficult emotions.
• Making repeated, unsuccessful attempts to reduce or stop gambling.
• Continuing to gamble even after recognising that it is causing harm.

If you recognise two or more of these signs in yourself or someone close to you, we strongly encourage you to use the self-assessment checklist below and to reach out to our support team or a professional counselling service.

3. Self-Assessment Checklist

The following questions are designed to help you reflect honestly on your relationship with gambling. Answer each question as truthfully as you can. There are no right or wrong answers — this checklist is a private tool for your own awareness.

4. Player Protection Tools

fb771 provides a range of practical tools to help you maintain control over your gambling. All of these tools can be activated by contacting our support team at [email protected]. We are committed to processing all responsible gaming requests as a priority, typically within one hour of receipt during staffed hours.

Reality Check Notifications

You can enable session duration alerts that notify you at regular intervals — every 30, 60, or 90 minutes — while you are actively playing on fb771. Each notification displays your current session length, your net result for the session (profit or loss), and a prompt to review whether you wish to continue. This tool is especially recommended for players who find that gaming sessions run longer than intended.

Account Cooling Period

If you make an impulsive decision to increase a deposit limit or lift a restriction and then have second thoughts, fb771 applies a mandatory 24-hour cooling period before any upward adjustment takes effect. This built-in delay gives you time to reconsider. Downward adjustments — reducing a deposit cap or activating a time-out — take effect immediately with no waiting period.

Session Loss Limits

In addition to deposit limits, you can request a session loss cap — a maximum amount you are willing to lose in any single gaming session. Once the session loss limit is reached, fb771 will automatically end your active session and prevent further play until the next calendar day begins at midnight Bangladesh Standard Time (BST, UTC+6).

5. Deposit & Spend Limits

Setting a deposit limit is one of the most effective steps you can take to ensure that gambling remains within your personal budget. fb771 supports the following limit types:

• Daily Deposit Limit: The maximum total amount you can deposit via any payment method (bKash, Nagad, Rocket, Upay, bank transfer, Visa, Mastercard) within a rolling 24-hour period.
• Weekly Deposit Limit: The maximum cumulative deposit amount across a rolling 7-day window, calculated from the day and time the limit was first set.
• Monthly Deposit Limit: The maximum total deposit permitted within any calendar month. This is the broadest limit type and is particularly recommended for players who prefer to budget on a monthly basis, consistent with salary cycles.
• Session Loss Limit: A cap on the net amount you can lose in any single gaming session, after which play is automatically suspended until the following day.

To set or adjust any of these limits, contact our support team at [email protected] with your registered account details and the limit type and amount you wish to apply. All limit reductions are applied immediately. Limit increases require a 24-hour cooling period and a written confirmation from the account holder.

6. Self-Exclusion Options

Self-exclusion is the most comprehensive player protection tool available on fb771. It is designed for players who feel that they have lost control of their gambling and need a firm, enforced break from the platform. Self-exclusion is not a soft pause — it is a binding restriction that our team will enforce rigorously.

How Self-Exclusion Works

When you request self-exclusion, fb771 will take the following steps immediately:

Exclusion Periods Available

• 6-Month Exclusion: The minimum self-exclusion period. Recommended for players who want a substantial break but do not wish to close their account permanently.
• 12-Month Exclusion: A full-year exclusion for players who feel a longer structured break is necessary for their wellbeing.
• Permanent Exclusion: Irreversible permanent account closure. Recommended for players who have decided that online gambling is not compatible with their long-term health and financial goals. This decision cannot be reversed.

7. Support & Resources

If you believe gambling is becoming a problem for you or someone you care about, professional help is available. Speaking to a trained counsellor — whether face-to-face, by phone, or online — can make a significant difference and is a sign of strength, not weakness.

Contact fb771 Support

General Guidance for Players in Bangladesh

If you feel you need to speak to someone outside of fb771 — a neutral, professional third party — we encourage you to reach out to a trusted mental health professional, a family counsellor, or a general practitioner who can provide a referral to an appropriate support service in your city, whether in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, or elsewhere across Bangladesh.

You may also consider speaking to a trusted friend, family member, or religious leader. Acknowledging the issue openly to someone who cares about your wellbeing is often the first and most important step toward recovery.

Tips for Maintaining Healthy Gambling Habits

• Set a firm entertainment budget for gambling each month and never exceed it, regardless of whether you are on a winning or losing streak.
• Treat every amount you deposit as money spent on entertainment — do not expect to win it back.
• Never gamble when you are feeling stressed, angry, depressed, or under the influence of alcohol or medication.
• Take regular breaks during gaming sessions. Stand up, stretch, and step away from the screen for at least 10 minutes every hour.
• Balance gambling with other leisure activities — sports, time with family, hobbies, and social events outside of gaming.
• Keep track of your gambling expenditure the same way you track other household spending.
• Remember that all casino games and sports bets are designed so that the platform retains a mathematical edge over time. Winning streaks are temporary; gambling should never be relied on as income.

8. Our Commitment to Responsible Gaming

Responsible gaming is not a checkbox for fb771 — it is a core principle woven into the design of our platform and the training of our team. We believe that a player who gambles within their means and enjoys our games as entertainment is a healthier, happier, and more loyal player than one who is encouraged to exceed their limits.

fb771 has implemented the following platform-level responsible gaming measures as part of our standard operating practice:

• All new accounts are subject to identity and age verification before any real-money gameplay is permitted.
• Our platform monitors account activity for patterns consistent with problem gambling — unusually rapid deposit frequency, session lengths beyond 4 hours, or irregular loss patterns — and flags these accounts for a proactive welfare check by our support team.
• We do not offer credit facilities of any kind. All deposits must be funded from the player's own verified payment accounts (bKash, Nagad, Rocket, bank transfer, etc.).
• Our bonus and promotional terms are written clearly, in plain English, with wagering requirements stated upfront before any bonus is activated.
• We do not send promotional communications to players who have opted out, are in a time-out period, or have self-excluded.
• Our customer support team receives ongoing training in identifying and responding sensitively to players who may be experiencing gambling-related difficulties.

This Responsible Gaming policy is reviewed regularly. We are committed to updating our tools, processes, and guidance as best practices in the responsible gambling space continue to evolve. If you have a suggestion for how fb771 can improve its responsible gaming programme, please share it with us at [email protected]. We take all such feedback seriously.